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Welcome to RDG's Travel Agent Website The site is designed for licensed travel agents selling rail t...

» Travel Agent Licensing
Travel Agent Licensing Welcome to the Travel Agent Licensing section of our website. The information...

» FAQs
Frequently Asked Questions   Q: As a RDG Agent, what rail products can I sell? A: RDG Agents ca...

» Helplines
   Travel Agent Helplines Rail Delivery Group RDG Travel Agents Team travelagents@rai...

» About ATOC
 WHAT IS RDG AND WHAT DOES IT DO? The voice for the passenger rail industry As wel...

» Contact us
Contact Us   Please contact the RDG Travel Agents Team at: Email - travelagents@r...

» Training
Certificate Of Rail Agent Competency - CORAC The Certificate of Rail Agent Competency (CORAC) is RD...

» Rail Industry Commission
Rail Industry Commission RDG has published details of the current commission arrangements for...

» Ticket Issuing Systems
Ticket Issuing Systems Please find below the current list of potential Ticket Issuing System (TIS) ...

» Contact Us
Contact Us If you have any questions regarding the CORAC exams or are experiencing problems register...

» CORAC Renewals
CORAC Renewal Exams If your CORAC qualification has expired then you may need to re-take the exam de...

» Railcard Offer
Railcard Offer Successful candidates are offered the opportunity to apply for a complimentary Natio...

» Registration
Registration If you are ready to take your CORAC exam then you will firstly need to make sure you ha...

» Study Guides
Study Guides To aid candidates with their self-study research there are study guides available for ...

» Exams Required
Exams Required To gain the CORAC qualification you will need to pass 3 exams; The National Rail e...

» CORAC
Certificate Of Rail Agent Competency - CORAC   The Certificate of Rail Agent Competency (CORA...

» FAQs
Frequently Asked Questions & Answers Requirement 1. How many members of staff need to be CORAC...

» Guide To Retailing
Guide To Retailing Welcome to our updated guide to rail retailing – whether you’re an es...

» Third Party Licences
Retail Licences   You will need to be licensed by Rail Delivery Group if you intend to become a...

» Settlement and Bonding
Settlement and Bonding Settlement - Direct Debit Mandate Settlement of ticket sales by retailers is ...

» Accreditation
Accreditation Accreditation is the process by which we ensure that any system, used to retail and/or...

» Useful Documents
Useful Documents Settlement & Payment Dates RSP divides the financial year (1st April to 31st Ma...

» Retailer Guidance
Retailer Guidance This area of our website has been designed with prospective retailers in mind wit...

» Retailing Costs
Becoming a Retail Partner – Entry Costs and Ongoing Fees       This page will ...

» Commercial Provisions
Commercial Provisions Rail Industry Commission RDG publishes details of the current industry-wide c...

» Working With RDG
Working with Rail Delivery Group Retail partners’ involvement with RDG does not end with the s...

» Travel Agent Licence
Travel Agent Licence The Travel Agent Licence permits the licence holder to sell the full range of...

» ToD Options
Ticket on Departure (ToD) ToD is a facility which allows RDG Travel Agent Licence holders to book ...

» Financial Cover
Financial Cover As part of the licensing requirements, it is necessary for Travel Agent Licence ho...

» Staff Training
Staff Training After your licence has been agreed, your agency will be required to have a minimum of...

» Application Process
Application Process To become a RDG Travel Agent, you will need to complete the application form, ...