WHAT IS RDG AND WHAT DOES IT DO?

The voice for the passenger rail industry

As well as being the official voice of the passenger rail industry, it also provides its members with a range of services that enable them to comply with conditions in their franchise agreements and operating licences. These include:

• Revenue allocation and settlement
• National Rail Enquiry Service (NRES)
• Railcard marketing
• Staff travel arrangements
• International products
• The Relationship with London Regional Transport
• Travel Agent licensing and support

Commercial Team

Within RDG’s Commercial Department we have a team of people responsible for Travel Agents and other third parties.

Their responsibilities include:

• Licensing & setting commission levels in line with TOC directives

• Distribution of timetable, fares and product information, and ticket stocks

• Provision of ticketing, settlement systems, and accountancy services

• Facilitating the issue of tickets for all the Train Operators under one licence

• Co-ordination of training courses

• Account management role with Travel Agents, other third parties and Trade Associations