Retailer Guidance

This area of our website has been designed with prospective retailers in mind with information that we think will be useful to you if you are thinking about becoming a retailing partner offering National Rail products.

An Introduction to Rail Retailing
You will find information about applying to become a Retail Partner here where you’ll also find these complimentary documents.

Here you will find an illustrative list of what will be tested under the Monitoring and Compliance arrangements under Rail Delivery Group’s Compliance Activity.

Details on the industry structure are available here showing the individual TOCs and Owning Groups.

We have produced a high-level project plan that shows key tasks and indicative timescales for these tasks.

We have compiled a list of Frequently Asked Questions that we are regularly asked and that we think will help you in your decision making.

Marketing and Promotions Plan

The Marketing and Promotions Plan is used to explain to us how you intend to promote the sale of Rail Products to the benefit of the TOCs and customers, and how you intend to contribute to industry growth.

Retailer Set-Up Guide
This document is designed to provide potential Third Party Retailers with a guide to the RSP systems and services which they will need to interact with as part of becoming a National Rail retailer. It aims to highlight the various areas which a potential Third Party Retailer should consider in order to progress from an initial concept through to live operation.

It should not be considered to be the definitive statement on all areas of setting up a new Third Party Retailer as each one is likely to be unique due to the various approaches which can be adopted to retail National Rail products.

Please click here to download the Retailer Set-Up Guide.

Getting in Touch
If you would like more information then please contact us:

Email - enquiries@raildeliverygroup.com