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Cross Country Trains Service AlterationsCross Country Trains
Service alterations in the South West and on the Thames Valley, until further notice.
Recent severe weather has caused substantial damage to the railway at Dawlish (between Exeter St Davids and Newton Abbot). In addition there is extensive flooding south of Bristol and on the Thames Valley near Oxford.
Special ticketing arrangements from 10 February
Special ticketing arrangements have been introduced for the South West from Monday 10th February 2014 until further notice.
CrossCountry Advance tickets to/from Exeter will be valid for travel to any station west of Exeter for no additional cost. This means if you are travelling between stations west of Exeter and other locations on the CrossCountry network, you only need to purchase a CrossCountry Advance ticket to or from Exeter St Davids. So, please purchase an Advance ticket to Exeter St Davids if travelling into the West Country; an Advance ticket from Exeter St Davids if travelling from the West Country to destinations on the CrossCountry network.
Journeys wholly west of Exeter (e.g. Penzance to Plymouth) are not covered by this arrangement and you will need to purchase a ticket as normal as regular rail services will be operating.
Changes to services
Monday 10 February 2014 until further notice.
The map attached here shows where trains and rail replacement bus services are running.
The South West The damage to the railway at Dawlish and flooding near Bridgwater in Somerset means that services to and from the South West will continue to be disrupted for the immediate future. The normal timetabled CrossCountry service will run between Bristol Temple Meads, the Midlands, North of England and Scotland
A regular train service will run between Newton Abbot, Plymouth and Penzance. Rail replacement bus services will run non-stop between Bristol Parkway and Plymouth. A limited number of trains will run between Bristol Temple Meads, Taunton, Tiverton Parkway and Exeter St Davids via a diversionary route, from Bristol Temple Meads to Exeter St David's at 06.40,09.44,12.47,15.45; and from Exeter St Davids to Bristol Temple Meads at 09.32,12.23,15.23,18.25. Passengers travelling to/from Taunton or Tiverton Parkway should either use the direct trains listed above or use First Great Western services between Bristol Temple Meads and Bridgwater (a rail replacement bus service is running to/from Bridgwater).
Rail replacement bus services are running non-stop between Bristol Parkway and Exeter St Davids.
Rail replacement bus services are running between Exeter St Davids and Newton Abbot calling at intermediate stations. Passengers holding Advance tickets to or from stations west of Bristol may travel on earlier or later trains as desired or necessary. CrossCountry tickets may also be used for travel on First Great Western services where necessary.
The Thames Valley
Flooding near Oxford means that there will be disruption for customers travelling on CrossCountry services through Oxford. Services between Newcastle and Reading/Southampton will terminate/start at Birmingham.
Services between Manchester and Bournemouth will run in two portions: Manchester-Oxford, and Didcot Parkway-Bournemouth; with buses provided between Oxford and Didcot Parkway.
Passengers holding Advance tickets may travel on earlier or later trains as necessary. CrossCountry tickets may also be used for travel on Chiltern Railways, First Great Western and South West Trains services where required.
For further information please see our travel updates page. Our Customer Relations team are also available on 08447 369 123 until 20.00 to help with any queries.
Cross Country Trains
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